Shift Leader
Full Time • Town&Country
We are looking for an experienced and passionate Shift Leader to join our team.
REQUIREMENTS:
REQUIREMENTS:
- Must be at least 18 years old
- High school diploma or equivalent
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long hours at a time and work in a fast-paced environment.
- ServSafe Certification
RESPONSIBILITIES:
- Act as ambassador for brand standards and company values. Knows and coaches to them at every opportunity.
- Execute Food Safety & Line Checks 100% on every shift and takes any corrective action required
- Perform Management Travel Paths and Pre-shift Meeting Checklists in accordance with Shift Checklists.
- Manage cash control and security procedures.
- Manage labor and food cost throughout shift
- Take appropriate actions to ensure the restaurant’s vision and associated targets are met shift by shift.
- Hold all Team Members and other management team accountable to the brand standards.
- Solve shift related problems, identify opportunities and communicate well to General Manager and Restaurant Managers about how restaurant can improve performance.
- Stay up to date with operational changes by reading and executing on corporate communications.
- Ensure all Occupational Safety and Health Act, local health, and safety codes, as well as the company safety and security policies are being adhered to. Ensures that the restaurant is following the preventative maintenance program with regards to facility, equipment, and building maintenance.
- Ensure a safe working and Guest experience environment by facilitating safe work behaviors of the team.
ESSENTIAL SKILLS:
- Leader – ability to train, develop and hold team members accountable to brand standards.
- Manager – organized, detailed oriented, sets goals, and has a proven track record of delivering goals consistently. Can manage multiple deadlines with a sense of urgency.
- Continuous Improvement mindset – identify opportunities to improve team member performance
- System-oriented – uses systems and checklists to ensure resources are used efficiently and effectively.
- Accountable – takes responsibility for mistakes, owns solutions as well as problems. Holds the team accountable.
- Tech Savvy – proficient in ops-based technology & BOH software (i.e. Restaurant 365) and Microsoft Office
- Self-starter – for both business and self-development. Avid learner
- Guest service mentality – has a genuine desire to serve others and create connections
- Communication – strong interpersonal, written and verbal communication skills
- Math Ability – This position requires excellent business math skills
- Reasoning Ability – This position requires strong problem solving and decision-making skills, and the ability to be flexible and adapt in any situation.
- Supervisory Responsibilities – This position reports to the Restaurant Manager & General Manager and requires supervisor responsibilities of team members
BENEFITS & PERKS:
- Competitive Pay
- Lucrative Bonus Plan
- Quality of Life/Flexible Schedules
- Advancement Opportunities – Performance-driven & merit based, not tenure based
- Annual & Mid-year Reviews – Career path mobility and increases based upon performance
- Medical, dental, vision, life
- 401k
- PTO
- No late nights – All restaurant close by 10pm everyday
- FREE Meal Policy
Compensation: $15.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
At Cafe Express:
We go the EXTRA MILE to meet targets
We take PRIDE in everything we do
We always DO THE RIGHT THING
We are PASSIONATE about our PEOPLE and our FOOD
(if you already have a resume on Indeed)
Or apply here.
Opportunity for growth
PTO
Meal discount program above industry standard
For Team Members
Benefit Program
Bonus program at all levels of management
For Managers